At Fablura, we prioritize customer satisfaction and strive to ensure that your shopping experience with us is seamless. If you are not completely satisfied with your purchase, we’re here to help with an easy return and exchange process.
- **Time Frame:** You can request a return within **14 days** of receiving your order.
- **Condition of Items:** To be eligible for a return, your item must be in its **original condition**, meaning:
- Unworn and unwashed
- Free of any stains, makeup, or odors
- All original tags and packaging must be intact
Certain items cannot be returned for hygiene and safety reasons. These include:
- **Sale and clearance items** (unless defective)
- **Undergarments**, including lingerie
- **Accessories** (such as jewelry, socks)
To initiate a return, follow these steps:
Once your return is received and inspected, we will notify you. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within **7-10 business days**.
are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect items).
We offer exchanges for:
- Size or color differences of the same item
- In case of product defects or incorrect orders
If you wish to exchange for a different product, we suggest returning the original item for a refund and placing a new order. Exchanges are subject to product availability. If the item is out of stock, you will be refunded instead.
If you receive a defective or incorrect item, please contact us immediately at [support@fablura.com], and we will cover the return shipping cost.
Our return address will be provided in the email after we approve your return request. Please do not send items back without approval, as they may not be accepted.
On Behalf of Fablura
Md Abdullah
Chief Marketing Officer, Fablura
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বিভিন্ন পেমেন্ট পদ্ধতি থেকে বেছে নিন
At Fablura, we prioritize customer satisfaction and strive to ensure that your shopping experience with us is seamless. If you are not completely satisfied with your purchase, we’re here to help with an easy return and exchange process.